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Effective Date: November 13, 2025

This Privacy Policy explains how Brand Flow Crafts (“we,” “our,” “us”) collects, uses, discloses, and protects information that you (“user,” “client,” or “visitor”) provide while using our website www.brandflowcrafts.com and services. By accessing or using our site, you agree to the terms described herein.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, contact number, business details, and any other details voluntarily provided by you through forms or communication.

  • Project Information: Texts, images, logos, and files shared for website design, development, or related services.

  • Technical Data: Browser type, IP address, device information, and usage patterns automatically collected via cookies and analytics tools.

2. How We Use Your Information

Your data is used solely for professional purposes, including:

  • Delivering and maintaining website or digital services.

  • Communicating project updates or technical information.

  • Improving user experience and website performance.

  • Managing customer support and resolving queries.

  • Sharing limited promotional updates (only with your consent).

We do not sell, rent, or trade your personal information to any third party.

3. Data Storage & Security

  • All client data is stored securely on trusted servers and used exclusively for development and delivery purposes.

  • We adopt standard industry measures to protect data; however, no online transmission is 100% secure, and we cannot guarantee absolute protection.

  • Clients are advised to update all login credentials and passwords after project delivery.

4. Use of Cookies

Our website may use cookies to improve browsing experience, analyze traffic, and personalize content.
Users can disable cookies through their browser settings, but some website features may not function properly as a result.

5. Third-Party Services

  • Domain registration, hosting, and plugin services may be provided through external vendors.

  • These third-party providers have their own privacy policies, and Brand Flow Crafts is not responsible for their actions or data handling.

  • We encourage clients to review the privacy policies of any third-party tools or hosting services used in their project.

6. Content Responsibility

Any text, image, or content provided by the client for website use remains their sole responsibility.
The company holds no liability for copyright issues or disputes arising from such materials.

7. Data Retention

We retain project-related information only as long as necessary for project completion, accounting, or legal obligations.
After project closure, clients may request deletion of their personal information by contacting us directly.

8. Disclosure of Information

We may disclose information only if required by:

  • Legal authorities, under applicable law or court order.

  • Protection of our rights, property, or safety.

  • Prevention of fraudulent or unauthorized activity.

9. Client Rights

You have the right to:

  • Request access to your stored data.

  • Request corrections or deletion of your information.

  • Withdraw consent for promotional communication at any time.

Requests can be made via email at Info@brandflowcrafts.com.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any revisions will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Information

For any questions or concerns about this Privacy Policy, please contact:

Brand Flow Crafts
Badarpur, New Delhi, Delhi 110044
📧 Email: Info@brandflowcrafts.com
📞 Phone: +91 98999 24409
🌐 Website: www.brandflowcrafts.com
🕒 Working Hours: Monday – Sunday, 24×7